About Us
Brilliant websites aren't luxuries.
They're necessities.
A truly brilliant website not only covers its own costs, but showcases and grows your business on autopilot, providing you with more clients and customers, filling your appointment book and feeding your revenue. Your website is a sales tool and an integral piece of your business. It’s why we build websites that get the results you’ve been looking for.
High-Quality Websites & eCommerce Solutions
Professional Website & eCommerce Specialists
Make your first impression count! We fuel brand growth through strategic development, design empowerment, and market adoption.
Our Services
Professional Hosting
WordPress Maintenance
Content Development
We are here to empower your brand with engaging, relevant, and results-driven content.
Other Design Services
Our Manifesto
Who are we
What we do
What makes us different
Who we serve
We promise
Why we do it
Frequently Asked Questions
Businesses looking for a clean, professional and personalized web presence and customer-focused solution vs. a template sold to hundreds or thousands of people.
Those who recognize that your clients and readers need (and want!) to connect with you and your brand online. Therefore, it is crucial that your presence is unique, professional, functional, and aesthetically pleasing.
Those who see a professional website as an investment vs. an expense.
Want to know if we’re the perfect fit? Find out here.
Businesses that see a website as an expense vs. an investment. Buying the cheapest thing on the market and failing to put thought into the design, functionality, and usability is an expense.
Businesses that focus more on cost, discounts, and how fast the project can get done vs. focusing on the strategy, goals, and solutions.
Want to know if we’re the perfect fit? Find out here.
Not included in these estimates are any fees for additional outside services for special features or functions you might need for your website. Visit this page to learn more.
If you don’t have a logo, we would be happy to design one for you. Let us know if you need one.
We surely can! If you have your logo in an .eps or .ai version, that is ideal. We will do our best to work with other versions, but those versions are preferred.
We CANNOT start on your site until we receive this information, so keep in mind that it’s never too early to get started so you’re ready to rock and roll as soon as we seal the deal!
Below is a list of common pages and features.
Visible Pages: Home, About, Work With Me/Services, Testimonials/Reviews/Praise, Portfolio/Gallery, FAQ, Contact, Two Blog Posts
Behind the Scenes Pages: 404 (error), Almost Finished Subscribing, Thank You for Subscribing with opt-in freebie uploaded
Sidebar: Opt-in form, social media feeds, photo, recent blog posts, blog categories, graphics, search field
Footer: Copyright, recent posts, social media, search field, privacy policies
For photos of YOU (or your products), it’s best to have professional photos or at least a really good photo that represents you and what you’re offering in the best possible way.
Product photos should be clear, show options (if any) and be professional. People should be able to see clearly what they’re buying.
While we want you to make the best choices upfront, we understand that sometimes preferences do change. We will do our best to accommodate you, but there may be a change fee for additional revisions after we have started or finished your site.
If you need to simply put one element of your site above or below another element (i.e. moving your opt-in form below some text instead of above it), that can be done easily and at no charge. If you need (or want) to make bigger changes, we’ll provide you with a quote for these changes along with our professional opinion regarding functionality or any other important information related to these changes.
We do prefer that we receive your content before we get started so that we are able to properly style your site and set you up for success in the future when you start adding more content. If some content isn’t quite ready, we can add placeholder text that you can replace later. Just know that adding content after the design is done is like working backwards. You’ll be trying to “fit” the content into the design instead of designing the content. If we find we have to edit the design(s) quite a bit after receiving your content, we’ll need to add on an additional fee for extra time/work and possibly going over schedule.
We totally understand that writing may not be everyone’s forté. We can either refer you to a list of copywriters we highly recommend or we can do it for you for a fee.
Our professional email is, however, more than just a storage space and delivery service. It’s a wide variety of integrations and collaboration features available to boost productivity and team effectiveness.
Free online services such as MXtoolbox will give you a list of MX records that usually offer a provider’s name and corresponding IP addresses records. Sometimes, though, a domain can have a custom domain-based email MX record (e.g. mail.yourdomain.com). If that’s the case, you should also perform a Whois search on one of the IP addresses. That will give you the name of the email provider. Using free online services such as Network Tools is great for this.
First, you need to register a domain name. You can do this with any domain name registrar. But, if your domain is with Namecheap and you purchase an email plan, all your records will be automatically set up in most cases.
If you registered your domain name somewhere else, it’s called a 3rd party domain name. But don’t worry. You can still enjoy an email plan with us and easily set this up in a few clicks. You’ll get the steps sent to you personally.
Once you have an email plan set up, [email protected] is ready to go!
This is usually a question of setting up the right DNS records and activating your mailbox. Your email provider should give you the details you need. If you’ve already registered a domain name and purchased a business email with us. It’s simple to get started. You just need to follow our easy step-by-step guides to set up the right DNS records and then create your Private Email mailbox. Our 24/7 customer support is also ready to answer any questions.
With our hosted email service, you are renting high-quality email servers to manage the communications of your business. Some hosting providers offer free email hosting options with very few features and little to no support. We’re offering a premium email interface that gives you more flexibility and power. Professional web-based email takes place when both incoming and outgoing emails are managed by a cloud mail server, which is one of the reasons so many business owners choose Private Email.
Our customers truly love that email hosting is collaborative and cloud based. It provides a fresh interface that works across many devices – tablets, desktops, mobile and notebooks – letting users communicate whenever and wherever they want. Private Email has features for creating a public space in shared folders, creating and managing work schedules, and much more. Users can set and control tasks with ease. Everyone in your company can quickly view the availability of colleagues when planning meetings and breakouts. Admins love how easy it is to share data and control who has access to files. Learn more about the best features of email hosting.
If you are using a third-party email service hosted elsewhere, and would like to switch to our premium email hosting server, you can easily migrate your old emails to our servers using the Webmail interface. Important messages from your Inbox, Drafts, Sent, and other folders can all be moved to your new servers. Whether you are using Outlook, Thunderbird, MacMail, or a web-based email service, we provide helpful instructions to assist with the process. Or, for a fee, we can do it for you.
It is, and we’ll just need your login information for both. If you’re using a hosting company that isn’t reputable, doesn’t support WordPress or doesn’t offer support, we may suggest that you change to a different host.
It is, and we’ll give you very clear instructions on how to purchase both when we get started on your project.
Without website hosting, you can’t have a website. It would be like having a house, but not having a lot to put it on. Think of it this way: your URL/domain is your address, and your web host is your lot. Your web host is where all of your files for your website are stored, so it is absolutely crucial that you have a web host.
Yes. Upon request, so just let us know.
It surely will! We pay special attention to how every page and post looks on a variety of mobile devices. We code your site to adjust to mobile devices vs. you having a separate mobile site.
Yes, this is definitely possible. We can build your site on a temporary domain or subdomain. However, there may be an additional fee to migrate the site to your main domain upon completion.
Yes, most likely. Keep in mind that it’s possible that a plugin might not be compatible with all websites (or other plugins). If you’d like assistance with installing or configuring additional plugins or need more information about an additional plugin, we are happy to help. There may be an additional fee for these services.
We provide tutorials in the Clients Only website that will show you how to update your website and how to ensure that your site is backed up in case you run into any challenges. We will also do our best to inform you of important updates or potential risks in updating (or not updating). You can also hire us for updates.
Keep in mind that if your website is not hosted with a reputable host (in which case we will strongly encourage you to switch), you may be susceptible to higher security risks.
We will strongly recommend that you switch hosts if yours sucks! We can assist you with this process.
Ultimately, it is crucial to understand that SEO is an ongoing process and one that takes time, patience, knowledge, and flexibility (because the rules of SEO change frequently). Thumbs Up Group does not guarantee search engine results or rankings, but we will do our best to set up a good SEO foundation.
We then add in a premium WordPress theme on top of WordPress, which adds additional customization capabilities and clean coding. This allows us to create flexible, unique, professional, and responsive (mobile friendly) websites.
WordPress is not only our specialty, but it’s the Content Management System (CMS) used and preferred by millions around the world. The flexibility, customization, and user-friendliness make it our only choice for Content Management Systems.
YES! We provide you with a customized Website Wrap-Up Package containing instructions and tutorials (and other important info) specific and unique to your website. AND, as our client, you’ll also have access to TONS of tutorials and resources in the Clients Only website!
YES! With WordPress, you can add and customize anything you want. You may need to hire us to install and configure whatever you choose to add so that it matches the rest of your site and is set up properly. Just let us know when you’re ready, and we’ll be happy to help.
Easy! You can have us build you a new, updated custom website. Or, we can quote you a fee to modify your current website.
NOTE: We typically don’t schedule in-person meetings because of the digital/virtual nature of our business, and we want to ensure that we are dedicating the maximum time possible for client work.
Once you’ve contacted us and completed our initial inquiry form, we will set up a time for a Discovery Call on the phone to go over the specifics so that we can get started with your project.
Woohoo! Click on the “Get Started” button below.